The Change Toolkit

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This toolkit provides a wide variety of resources to boost your understanding and ability to implement Change in your organization with 30 ready-to-use resources.
This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Change by offering easy to use templates, blueprints, and documents that can be adapted to your organization’s requirements.
Buy with confidence, the Change toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $170.69 Get it now for just $99.0 ! Save $71.69 (42%)
Put together by The Art of Service’s industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Change and how to apply them successfully within an organization.
This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Change approach that meets today’s standards. It is tailor-fit for professionals who don’t have the time or resources at hand to develop the required templates and structure for implementation.
The Complete Change Toolkit Includes the following 30 resources:
1.File: Change Mgt Process.doc – Summary: Less obvious links include Financial Management for IT Services (to establish Return on Investment (ROI) expected for major changes and IT Service Continuity Management (to verify proposed changes will not adversely influence the ability to recover service in the event of a major outage). Wordcount: 565
2.File: 08 Managing Change Effectively.doc – Summary: The purpose of this document is to work you through the general creation process, but the document also serves as a template for creating your own process or procedure in your own organization. Wordcount: 1691
3.File: 09 Organizational Change.doc – Summary: To ensure that motivation is retained, changes are accepted and the program stays on track to reach the desired long-term goals, those responsible for the change should plan for and target a range of goals, including short-term, medium-term and long-term wins. Wordcount: 2199
4.File: 10 Service Changes.doc – Summary: As part of the training package for the Service Desk, the transition team should include relevant information regarding testing and acceptance of the release, specifically related to any incidents, problems, and known errors which the end-user may experience. Wordcount: 1488
5.File: 01 Change Policy.doc – Summary: In the real world, IT change management is simply one change management process which may be at play in any scenario: change management processes owned and managed by customers, suppliers, and even internal processes for projects can also exist and require some interface with the IT change management process. Wordcount: 1968
6.File: 05 Request for Change Template.doc – Summary: As a result, the creation of a consistent template for all requests for change is necessary and ensures that individual changes can be properly evaluated and aligned with business objectives. Wordcount: 1158
7.File: 09 Change Schedule template.doc – Summary: It is considered that in order to correctly facilitate the Change Management process, the Change Manager should be able to coordinate the production and distribution of a �Change Schedule.� and a �Projected Service Availability� (PSA). Wordcount: 1262
8.File: Request for Change Workflow.doc – Summary: Request for Change Workflow Wordcount: 4
9.File: Request for Change Form.doc – Summary: The purpose of this document is to provide the IT Organization and the business with the << insert purpose here >>. Wordcount: 334
10.File: 05 Service Desk-Service Changes.doc – Summary: As part of the training package for the Service Desk, the transition team should include relevant information regarding testing and acceptance of the release, specifically related to any incidents, problems, and known errors which the end user may experience. Wordcount: 755
11.File: 04 Request For Change (RFC) Template.docx – Summary: For the purpose of this document, an RFC will be defined as a ticket to record information regarding any request that results in changes to the IT Infrastructure. Wordcount: 2783
12.File: Template- Change Request form.doc – Summary: Please see embedded help file at the bottom of this page for clarification on how to fill in this form correctly. Wordcount: 285
13.File: CHG7700 Forward Schedule of Changes.doc – Summary: It is considered that in order to correctly facilitate the Change Management process, the Change Manager should be able to coordinate the production and distribution of a �Forward Schedule of Changes� (FSC) and a �Projected Service Availability� (PSA). Wordcount: 889
14.File: CHG7800 Request For Change (RFC) Template.doc – Summary: For the purpose of this document, an RFC will be defined as a ticket to record information regarding any request that results in changes to the IT Infrastructure. Wordcount: 2417
15.File: CHG8100 Change Management Powerpoint.ppt – Summary: is the process that ensures that standardised methods and procedures are used for efficient and prompt handling of all changes, in order to minimise the impact of any related incidents upon service. Wordcount: 1228
16.File: change v4.doc – Summary: The goal of the Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all Changes, in order to minimise the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organisation. Wordcount: 828
17.File: change v5.0.pdf – Summary: The goal of the Change Management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change- related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization. Wordcount: 1445
18.File: Presentation 4 – Managing Change.ppt – Summary: It is driven from the top of the organization and makes heavy use of outside consultants. Wordcount: 498
19.File: Change Management Intro Presentation.ppt – Summary: Proactively, e.g. seeking business benefits such as reducing costs or improving services or increasing the ease and effectiveness of support. Wordcount: 314
20.File: Example Contents of Change Documentation.doc – Summary: As a RFC proceeds through its lifecycle, the change document, related records and related configuration items are updates in the Configuration Management System, so there is visibility of status. Wordcount: 451
21.File: Types of Change Request.doc – Summary: Request for Change to Service or service definition Wordcount: 127
22.File: Change Management E-Mail Text.doc – Summary: In order to improve the IT Services and ensure that they are aligned with the needs of the organisation, we have made several changes to our services, namely the process of how we will be assessing and authorizing changes i.e the addition, modification or removal of authorized, planned or supported service or service component and its associated documentation.. Wordcount: 597
23.File: Change Mgmt Business and IT Flyers.doc – Summary: Remember, the important thing is to ensure that the message delivered in the flyer is appropriate to the audience that will be reading it. Wordcount: 208
24.File: Project Change Policy Template.doc – Summary: The document is not to be considered an extensive statement as its topics have to be generic enough to suit any reader for any organization. Wordcount: 99
25.File: 05 Help Desk-Service Changes.doc – Summary: As part of the training package for the Help Desk, the transition team should include relevant information regarding testing and acceptance of the release, specifically related to any incidents, problems, and known errors which the end user may experience. Wordcount: 754
26.File: Change Control (Component) Draft 1.pdf – Summary: Project Manager does not have to act on a Request for Change if it is not seen as beneficial Wordcount: 294
27.File: Change Control (Technique) Draft 1.pdf – Summary: is needed because once a product has been approved (i.e. successfully passed its Quality Review it cannot be changed without approval from the Project Board Wordcount: 162
28.File: PCH01200 Request for Change Form.doc – Summary: The purpose of this document is to provide the IT Organisation and the business with the << insert purpose here >>. Wordcount: 397
29.File: PCH01500 PM Change Schedule.doc – Summary: It is considered that in order to correctly facilitate the Change Management process, the Change Manager for the project should be able to coordinate the production and distribution of a �Forward Schedule of Changes� (FSC) and a �Projected Service Availability� (PSA). Wordcount: 863
30.File: Change Manager- Role Description.doc – Summary: The �change� that is being reviewed is related to the changes that will be required in the business � if and when the products delivered from a Project are available for deployment in the business. Wordcount: 177
This toolkit includes a variety of electronic documents that provide a head start for the implementation, education and awareness for Change.
The kit is designed for those who need or are looking for awareness or skills, but simply don’t have time to develop the necessary templates and structure for the implementation.
The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.
The Change toolkit:
1. Contains 30 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Change
2. Is scalable to any size and type of project or organization
3. Provides blueprints, templates and documents – ready to download and apply
4. Saves you time and budget
Buy with confidence, the Change toolkit has a 100% Satisfaction Guarantee & Free Returns.
List Price $170.69 Get it now for just $99.0 ! Save $71.69 (42%)

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