Redmine HelpDesk plugin multi-site

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  • Receive mail from customers
  • Auto creating contacts from email senders
  • Attach issues to created contacts from mail
  • Send notification to contact that his issue received and processing
  • Find existing contacts by mail and attach messages to
  • Send answer from redmine to contact email
  • Add tags to autocreated contacts
  • White list for customers
  • Black list for spamers 
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